Welsh language: Our vision

As Wales’ national airport, the capital city airport and a gateway to the United Kingdom, Cardiff Airport takes real pride in its Welsh identity. Creating a working culture and a customer experience that reflects our commitment to Wales and the Welsh language is an integral part of our brand.  

We are proud to represent Wales and view the Welsh language as an opportunity to strengthen our business. Likewise, we recognise the intrinsic part we can play in actively supporting and promoting use of the Welsh language throughout the customer journey. 

Since coming under the ownership of Welsh Government in 2013, we have been on a journey of transformation focusing primarily on adding more routes, more capacity and increasing passenger numbers to ensure a sustainable airport business. This financial year - 2019/20 - sees a renewed emphasis on our team and our customers and the Welsh language will be incorporated into this overarching strategy at every possible touchpoint. The Airport is committed to providing a bilingual service to all customers, even those who can't speak the language but who are eager to see and hear Welsh, and to giving passengers the opportunity to communicate with the airport through the medium of English or Welsh. 

With the support of the Welsh Language Commissioner, this document sets out our current Welsh language provision and a set of realistic, achievable objectives that we will endeavour to achieve over the financial year 2019/20; whilst also focusing on our ambitious plans to deliver a thriving and sustainable airport business for Wales. 

If you would like to comment on the Welsh language services available at the Airport contact [email protected] or call 01446 711111.

Download the Welsh Language Policy

23

Dec

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Cardiff Airport invites passengers to join PRM and Disability Forum Arrow

The Cardiff Airport PRM (Passengers with Reduced Mobility) & Disability Forum will be reconvening after being paused due to the pandemic.

19

Dec

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28

Nov

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Ryanair to offer more flights through Cardiff next year – 22 weekly flights to Dublin, Algarve and Costa del Sol Arrow

Ryanair will be offering more flights to Ireland and Spain from Cardiff Airport next summer as the airline will offer daily flights to Dublin, as ...

25

Nov

Latest news:

Cardiff Airport attracts extra Six Nations flying from Dublin with Ryanair Arrow

Ryanair will be offering more seats between Ireland and Wales next February as the airline will add extra flights linking Dublin and Cardiff to ...

25

Nov

Latest news:

Cardiff Airport attracts extra Six Nations flying from Dublin with Ryanair Arrow

Ryanair will be offering more seats between Ireland and Wales next February as the airline will add extra flights linking Dublin and Cardiff to ...

24

Nov

Latest news:

Ryanair to offer more flights through Cardiff next year – 22 weekly flights to Dublin, Algarve and Costa del Sol Arrow

Ryanair to offer more flights through Cardiff next year – 22 weekly flights to Dublin, Algarve and Costa del Sol Ryanair will be offering more ...

24

Nov

Latest news:

Ryanair to offer more flights through Cardiff next year – 22 weekly flights to Dublin, Algarve and Costa del Sol Arrow

Ryanair will be offering more flights to Ireland and Spain from Cardiff Airport next summer as the airline will offer daily flights to Dublin, as ...

28

Oct

Latest news:

Cardiff Airport welcomes Aer Lingus Regional's extra Belfast seats for Summer 23 Arrow

Cardiff Airport welcomes Aer Lingus Regional’s extra Belfast seats for Summer 23 In response to strong demand over the summer, Aer Lingus ...

21

Sep

Latest news:

Cardiff Airport to expand winter offer with Ryanair flights to Faro Arrow

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8

Sep

Latest news:

Cardiff Airport gains first ever Romanian route and resumption of Italy services with Wizz Air this winter Arrow

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