Cardiff Airport has a Welsh language policy outlining the way the Airport will endeavour to incorporate the Welsh language into all its communications.

The work on providing a Welsh language service to passengers has been ongoing since the introduction of the new brand in March 2009, when the airport announced a revised bilingual name and a focus on creating a 'sense of place' and celebrating its 'Welshness'. The website is entirely bilingual and all new signage erected is in English and Welsh. The airport's mailing lists are able to receive electronic newsletters in Welsh on a monthly basis, and pre-recorded Welsh audio announcements can be heard at the terminal.

The Airport is committed to providing a bilingual service to all customers, even those who can't speak the language but who are eager to see and hear Welsh, and to giving passengers the opportunity to communicate with the airport through the medium of English or Welsh.

Welsh is integrated into other aspects including stationery, promotional materials, printed publications, media relations, marketing communications and the Airport's Corporate Social Responsibility programme. Staff members will be encouraged to develop and exercise their Welsh language skills, and the airport has also signed up to the Welsh Assembly Government's 'Croeso Cynnes Cymreig' (A Warm Welsh Welcome) initiative aimed at the tourism industry.

If you would like to comment on the Welsh language services available at the Airport contact marketing@cwl.aero or call 01446 711111.

Download the Welsh Language Policy

14

Jun

Latest news:

Iberia Express resumes Cardiff to Madrid route today Arrow

Fly twice weekly to the Spanish capital from today...

13

Jun

Latest news:

15 months of consecutive growth at Cardiff Airport Arrow

Over 1.51 million customers now choosing Cardiff...

1

Jun

Latest news:

Flybe reinforces commitment to Cardiff on third anniversary Arrow

Celebrating three years of Flybe's base at Cardiff Airport...

25

May

Latest news:

Over 45,000 passengers are preparing to jet off for half term getaway Arrow

Cardiff Airport is preparing for a busy half term week, with more than 45,000 passengers expected to travel from Wales’ national Airport for a ...

22

May

Latest news:

UK Airport’s Safety Week a Success at Cardiff Airport Arrow

Cardiff Airport wraps up its third ‘UK Airports Safety Week’ in conjunction with the Airport Operators Association (AOA).

16

May

Latest news:

KLM celebrates 30 year partnership with Cardiff Airport Arrow

  KLM today celebrates its 30 year anniversary of operating between Cardiff and Amsterdam - connecting Wales to the Dutch capital and onwards to ...

14

May

Latest news:

UK Airports Safety Week launches at Cardiff Airport Arrow

Cardiff Airport has launched its third ‘UK Airports Safety Week’ in conjunction with the Airport Operators Association (AOA).

10

May

Latest news:

Cardiff Airport hits 1.5m milestone Arrow

1.5 million customers now choosing to fly from Cardiff...

1

May

Latest news:

Qatar Airways has landed at Cardiff Airport Arrow

The first ever Qatar Airways flight jetted into Cardiff Airport today...

26

Apr

Latest news:

Iberia Express Cardiff to Madrid service returns Arrow

Twice weekly flights to the Spanish capital return on 14th June following positive customer feedback during its first season of ...

Arrow
Arrow