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Security areas can be very daunting for some of our customers – and we are happy to explain the processes in advance so that you can be best prepared – this is particularly important if you are travelling with young children or those persons that need a little more help or simply more time.  We at Cardiff are also very proud to be a partner of Autism Puzzles

Special procedures apply if you are carrying medicines or special dietary items. 

Essential medicines, including inhalers and liquid dietary foodstuffs

You are allowed to carry as much liquid medicine as required for your trip, even if this exceeds the usual limit on liquids, provided you have a supporting prescription or doctor’s note. The medicine does not need to fit in the transparent bag but you should have it ready for inspection by airport security.

We will never ask you to remove a diabetic pump or a stoma, however they may need to be checked, most often with the use of explosive trace detection equipment. In the interest of customer discretion, this process will be carried out in a private room.

If you have a pacemaker or a prosthesis – please let us know before going through any scanning equipment.

If you are travelling with a guide dog – you should contact your airline in the first instance.

Travelling with babies and young children

When travelling with babies and young children you are allowed to take enough sterilised water, liquid food and baby milk for the journey, we understand that some items may be over 100ml. In some cases it may be necessary to open the containers to screen the contents.  For all your other liquids please refer to the information provided here.