2 July

Cardiff Airport invites passengers to join PRM and Disability Forum

 Cardiff Airport is holding a meeting on Wednesday 4th September to explore ideas and agree the scope for Cardiff Airport’s proposed PRM (Passengers with Reduced Mobility) and Disability Forum. Members of the public and third sector organisations are invited to attend.

The Airport intends to establish a PRM and Disability Forum consisting of a broad representation of disability groups, third sector organisations and customers with both visible and hidden conditions - particularly those who travel through Cardiff Airport and use our Special Assistance / PRM service.

The Forum will meet at least twice per year to discuss the following:

  • Setting quality standards
  • Reviewing performance against quality standards
  • Reviewing of performance-monitoring systems
  • Discussing accessibility of the terminal, including refurbishment projects
  • Advice on the accessibility of facilities, equipment and services
  • Training programmes
  • Practical inspections of airport services

Angela Summers, Terminal Manager at Cardiff Airport said: ‘As the national airport for Wales, we are committed to providing the best experience for all passengers, and consulting with members of the public and third-sector organisations will allow us to better understand the needs of our passengers and improve our services.’

The preliminary meeting will allow individuals and organisations the opportunity to express an interest in joining the Forum, discuss the terms of membership and agree a structure for the Forum going forward. A Chair will also be appointed at the meeting.

The first meeting will take place in the Porthkerry Room at Cardiff Airport at 6.30 pm on 4th September.

To express your interest in attending, please contact info@cwl.aero.