Changing facilities

We offer a wide range of facilities and assistance to help you throughout your journey.

We have adult Changing facilities located on the 1st floor of the main terminal which include an adjustable bed, toilet and wash basin facilities, all located in a large area. Our changing facilities are free to use and do not need to be pre-booked.

Facilities for the hard of hearing and visually impaired sighted

Induction loops are available where there are signs showing the 'sympathetic ear' symbol. The airport directional signs use black text on a yellow background, for maximum visibility. Guide and hearing dogs are the only dogs allowed in the terminal buildings.

Help/Call points

Special assistance help/call points are sited throughout the terminal, car parks and baggage reclaim halls. Assistance is free and readily available.

Reserved seating

There are reserved seating areas clearly identified by special assistance signs both at the Assistance desk and in the main departure lounge. Passengers who have booked the executive lounge experience may be assisted to and from the executive lounge on request.

Further information on the Executive Lounge.

Toilets

Unisex accessible toilets are provided and occasionally the accessible toilet is located inside the men's or ladies toilets.

Walking distances in the Terminal

To help you decide whether you need assistance at Cardiff Airport, we've drawn up a list of all the distances you may need to walk at the airport.

Special Assistance Desk – Nearest Toilet = 45.90m (1 min)

Special Assistance Desk – Check-in Desks =  64.42m (furthest) (1-2min)

Special Assistance Desk – Security Search = 49.10m (1 min)

Special Assistance Desk – Departures Lounge Waiting Area = 86.58m (2-3 min)

Departure Lounge to Eastern Walkway (Departure Gates) = 177m (3-4mins)

Departure Lounge to Western Walkway (Departure Gates) = 340.18 (5-6mins)

 

 

14

Jun

Latest news:

Iberia Express resumes Cardiff to Madrid route today Arrow

Fly twice weekly to the Spanish capital from today...

13

Jun

Latest news:

15 months of consecutive growth at Cardiff Airport Arrow

Over 1.51 million customers now choosing Cardiff...

1

Jun

Latest news:

Flybe reinforces commitment to Cardiff on third anniversary Arrow

Celebrating three years of Flybe's base at Cardiff Airport...

25

May

Latest news:

Over 45,000 passengers are preparing to jet off for half term getaway Arrow

Cardiff Airport is preparing for a busy half term week, with more than 45,000 passengers expected to travel from Wales’ national Airport for a ...

22

May

Latest news:

UK Airport’s Safety Week a Success at Cardiff Airport Arrow

Cardiff Airport wraps up its third ‘UK Airports Safety Week’ in conjunction with the Airport Operators Association (AOA).

16

May

Latest news:

KLM celebrates 30 year partnership with Cardiff Airport Arrow

  KLM today celebrates its 30 year anniversary of operating between Cardiff and Amsterdam - connecting Wales to the Dutch capital and onwards to ...

14

May

Latest news:

UK Airports Safety Week launches at Cardiff Airport Arrow

Cardiff Airport has launched its third ‘UK Airports Safety Week’ in conjunction with the Airport Operators Association (AOA).

10

May

Latest news:

Cardiff Airport hits 1.5m milestone Arrow

1.5 million customers now choosing to fly from Cardiff...

1

May

Latest news:

Qatar Airways has landed at Cardiff Airport Arrow

The first ever Qatar Airways flight jetted into Cardiff Airport today...

26

Apr

Latest news:

Iberia Express Cardiff to Madrid service returns Arrow

Twice weekly flights to the Spanish capital return on 14th June following positive customer feedback during its first season of ...

Arrow
Arrow