Changing facilities

We offer a wide range of facilities and assistance to help you throughout your journey.

We have adult Changing facilities located on the 1st floor of the main terminal which include an adjustable bed, toilet and wash basin facilities, all located in a large area. Our changing facilities are free to use and do not need to be pre-booked.

Facilities for the hard of hearing and visually impaired sighted

Induction loops are available where there are signs showing the 'sympathetic ear' symbol. The airport directional signs use black text on a yellow background, for maximum visibility. Guide and hearing dogs are the only dogs allowed in the terminal buildings.

Help/Call points

Special assistance help/call points are sited throughout the terminal, car parks and baggage reclaim halls. Assistance is free and readily available.

Reserved seating

There are reserved seating areas clearly identified by special assistance signs both at the Assistance desk and in the main departure lounge. Passengers who have booked the executive lounge experience may be assisted to and from the executive lounge on request.

Further information on the Executive Lounge.

Toilets

Unisex accessible toilets are provided and occasionally the accessible toilet is located inside the men's or ladies toilets.

Walking distances in the Terminal

To help you decide whether you need assistance at Cardiff Airport, we've drawn up a list of all the distances you may need to walk at the airport.

Special Assistance Desk – Nearest Toilet = 45.90m (1 min)

Special Assistance Desk – Check-in Desks =  64.42m (furthest) (1-2min)

Special Assistance Desk – Security Search = 49.10m (1 min)

Special Assistance Desk – Departures Lounge Waiting Area = 86.58m (2-3 min)

Departure Lounge to Eastern Walkway (Departure Gates) = 177m (3-4mins)

Departure Lounge to Western Walkway (Departure Gates) = 340.18 (5-6mins)

 

 

22

Aug

Latest news:

A busy Bank Holiday weekend for Cardiff Airport Arrow

The national airport for Wales is preparing to welcome over 27,000 passengers this Bank Holiday weekend.

22

Aug

Latest news:

A busy Bank Holiday weekend for Cardiff Airport Arrow

The national airport for Wales is preparing to welcome over 27,000 passengers this Bank Holiday weekend.

13

Aug

Latest news:

Applications open for Cardiff Airport’s community action plan: The Touchdown Programme Arrow

Cardiff Airport has recently launched a new initiative to support the local community entitled ‘The Touchdown Programme.

8

Aug

Latest news:

Cardiff Airport reports busiest July in over a decade Arrow

In July alone, the Airport welcomed 208,322 customers – the busiest July since 2008.

30

Jul

Latest news:

Global Trek Aviation officially opens at Cardiff Airport Arrow

Global Trek Aviation will benefit from Cardiff Airport’s portfolio of facilities...

25

Jul

Latest news:

Homeless World Cup teams touch down in Cardiff Arrow

18 teams arriving...

19

Jul

Latest news:

Cardiff Airport expecting busiest summer season in over 10 years Arrow

Over 318,000 passengers are flying through Cardiff Airport this summer. ...

17

Jul

Latest news:

Cardiff Airport reports 10% growth for first quarter of the financial year Arrow

Three months of consecutive growth...

12

Jul

Latest news:

New digital screen unveiled at Cardiff Airport Arrow

New advertising opportunities available...

10

Jul

Latest news:

NATS secures ten year contract at Cardiff Airport Arrow

NATS has secured a ten year contract to provide air traffic and engineering services and expertise for Cardiff ...

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