Departing from Cardiff

You are welcome to travel with your own mobility equipment, such as wheelchairs, mobility scooters or walkers.

If you are flying from Cardiff with your own equipment you can take it right up to the departure gate. Please advise your airline in advance that you'll be travelling with your own equipment, in particular weight and dimensions of your equipment.

Once you're through security, there is a dedicated seating area for assistance passengers located in the departure lounge.

Staff will help you and depending on which gate your flight departs from, it may be necessary to escort you via an alternative route to your gate. 

If you are travelling with an electric wheelchair or mobility scooter staff will meet you at the departure gate to help you make sure your scooter is safely turned off for the flight or your wheelchair folded. It helps us keep delays to a minimum if you know how your device works in advance. 

Link to BHTA website http://www.bhta.net/home/air-transport-advice-lists.html

Arriving at Cardiff

When you arrive at Cardiff, your wheelchair or mobility aid should be there as you disembark the aircraft.

Don't forget to advise your airline that you have your own equipment so that ground staff can get it back to you more quickly.

Staff will unload your wheelchair or scooter from the hold along with the other baggage and cargo that's carried in the hold. Once this has been unloaded it will be brought up to the aircraft door via the nearest route.

In the unlikely event that your mobility aid is lost or damaged during flight, then please report this immediately to the airline. You will need to complete a report in the baggage reclaim hall and you will receive a reference number. Cardiff Airport will loan you a wheelchair until yours is returned or repaired. 

For further advise or information, please contact your airline.

Low fares from Cardiff to Tenerife with RYANAIR

16

Oct

Latest news:

A cracking Christmas getaway from Cardiff Airport Arrow

Cardiff Airport is offering families the opportunity for a magical Christmas break this winter, with three tour operators providing flights to ...

5

Oct

Latest news:

Omega Breaks announces the return of unique ‘night flight’ in search of the Northern Lights Arrow

Takes off 8th March 2019...

3

Oct

Latest news:

Cardiff Airport achieves further passenger growth and first positive EBITDA in eight years Arrow

Financial year results...

28

Sep

Latest news:

Welsh trade delegation travel to Qatar to strengthen export links Arrow

Welsh food and drink producers will aim to strengthen and build ties with prospective partners and investors when they visit Qatar later this month.

28

Sep

Latest news:

Super Break announces new Icelandic adventures from Cardiff Airport Arrow

Super Break has launched four further epic Arctic experiences with exclusive flights to Akureyri, North Iceland, from Cardiff.

19

Sep

Latest news:

New academic year sees international students jetting into Wales Arrow

Qatar Airways is looking forward to the beginning of Autumn as students use the service to fly in to begin their academic careers in the UK.

14

Sep

Latest news:

Cardiff Airport welcomes busiest summer month in a decade Arrow

The national airport for Wales is continuing to perform strongly, and is well on track to achieve double digit passenger growth at the end of this ...

11

Sep

Latest news:

Ryanair launches new Cardiff route to Malta Arrow

Every Wednesday and Sunday from April 2018...

10

Sep

Latest news:

Cardiff Airport becomes newest partner of Cardiff and Vale Credit Union Arrow

Latest organisation to become a payroll scheme partner...

29

Aug

Latest news:

Cardiff becomes first regional airport to join leading tourism trade association Arrow

Cardiff becomes first regional airport to join leading tourism trade association...

Arrow
Arrow