For all airport enquiries contact:

Cardiff Airport
Vale of Glamorgan
CF62 3BD

01446 711111
info@cwl.aero

Advertising at Cardiff Airport

To enquire about advertising at Cardiff Airport please contact Dean Jones at Route Media on 07515 858 617 or email dean.jones@routemedia.co.uk

Airlines and tour operators

TUI customer service  02036361931

Monday- Friday 09:00- 19:00

Saturday 09:00-18:00

Sunday 10:00-17:00

Website - www.tui.co.uk

 

Flybe customer service - 03717002000

Monday to Friday - 08:00 to 18:30 
Saturday - 08:00 to 16:00 
Sunday - 10:00 to 18:00

Website - www.flybe.com

 

Ryanair customer service  08712460000

Monday to Friday 06:00 - 19:00

Saturday - 08:00 - 18:00

Sunday - 09:00 - 18:00

Website - www.ryanair.com

 

KLM customer service - 02076600293

Monday to Sunday 24 hours

Website - www.klm.com

 

Vueling customer service  02035143971

Monday to Sunday 24 hours

Website - www.vueling.com

 

Qatar Airways customer service  0330 024 0125

Monday to Saturday 06:00 - 18:00

Sunday - 09:00 - 17:00

Website - www.qatarairways.com

 

Transun customer service- 01865 265200

Monday- Friday- 09:00-18:00

Saturday- 09:00-15:00

Sunday- Closed

Website: https://www.transun.co.uk/contact-us

 

Newmarket customer service- 0333 060 2351

Monday-Friday- 09:00-17:30

Website: https://www.newmarketholidays.co.uk/contact-us

 

Santa's Lapland (Hotelplan)- 01483 49 450

Website- https://www.santaslapland.com/contact-us/

Airport security

Cardiff Airport security supervisor
security.dm@cwl.aero
01446 712502/2673

Book a flight, holiday or accommodation

Airport Direct Travel
0800 655 6483

Check-in and boarding enquiries

Swissport Passenger Services
01446 712592

Environmental enquiries

Head of QSHE (Quality Safety Health & Environment)
environment@cwl.aero

Facilities for Passengers with Reduced Mobility

PRM Desk
PRMDesk@cwl.aero
01446 729329

Food and drink outlets

Caffi Cwtch, Caffe Ritazza and The Beer House
Contact:

customer.care@ssp.uk.com
01446 711111 ext 3315 

In-flight catering

Flybe in-flight catering
Newrest Servair
0207 4744 553 

TUI and Thomas Cook
Alpha Flight Services

01446 710935

Lost property

Airport Duty Manager
adm@cwl.aero
01446 711111

Media enquiries

Cardiff Airport press office
marketing@cwl.aero
 
01446 729311

NATS Air Traffic Control

Sue Holly
01446 712575

Data Protection Officer (DPO)

Name or title of DPO: MR IAN GODSELL

Email address: DPO@cwl.aero

Postal address: Cardiff Airport, Vale Of Glamorgan, CF62 3BD.

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