For all airport enquiries contact:

Cardiff Airport
Vale of Glamorgan
CF62 3BD

01446 711111
info@cwl.aero

Advertising at Cardiff Airport

To enquire about advertising at Cardiff Airport please contact Dean Jones at Route Media on 07515 858 617 or email dean.jones@routemedia.co.uk

Airlines and tour operators

TUI customer service  02036361931

Monday- Friday 09:00- 19:00

Saturday 09:00-18:00

Sunday 10:00-17:00

Website - www.tui.co.uk

 

Flybe customer service - 03717002000

Monday to Friday - 08:00 to 18:30 
Saturday - 08:00 to 16:00 
Sunday - 10:00 to 18:00

Website - www.flybe.com

 

Ryanair customer service  08712460000

Monday to Friday 06:00 - 19:00

Saturday - 08:00 - 18:00

Sunday - 09:00 - 18:00

Website - www.ryanair.com

 

KLM customer service - 02076600293

Monday to Sunday 24 hours

Website - www.klm.com

 

Vueling customer service  02035143971

Monday to Sunday 24 hours

Website - www.vueling.com

 

Qatar Airways customer service  0330 024 0125

Monday to Saturday 06:00 - 18:00

Sunday - 09:00 - 17:00

Website - www.qatarairways.com

 

Transun customer service- 01865 265200

Monday- Friday- 09:00-18:00

Saturday- 09:00-15:00

Sunday- Closed

Website: https://www.transun.co.uk/contact-us

 

Newmarket customer service- 0333 060 2351

Monday-Friday- 09:00-17:30

Website: https://www.newmarketholidays.co.uk/contact-us

 

Santa's Lapland (Hotelplan)- 01483 49 450

Website- https://www.santaslapland.com/contact-us/

Airport security

Cardiff Airport security supervisor
security.dm@cwl.aero
01446 712502/2673

Book a flight, holiday or accommodation

Airport Direct Travel
0800 655 6483

Check-in and boarding enquiries

Swissport Passenger Services
01446 712592

Environmental enquiries

Head of QSHE (Quality Safety Health & Environment)
environment@cwl.aero

Facilities for Passengers with Reduced Mobility

PRM Desk
PRMDesk@cwl.aero
01446 729329

Food and drink outlets

Caffi Cwtch, Caffe Ritazza and The Beer House
Contact:

customer.care@ssp.uk.com
01446 711111 ext 3315 

In-flight catering

Flybe in-flight catering
Newrest Servair
0207 4744 553 

TUI and Thomas Cook
Alpha Flight Services

01446 710935

Lost property

Airport Duty Manager
adm@cwl.aero
01446 711111

Media enquiries

Cardiff Airport press office
marketing@cwl.aero
 
01446 729311

NATS Air Traffic Control

Sue Holly
01446 712575

Data Protection Officer (DPO)

Name or title of DPO: MR IAN GODSELL

Email address: DPO@cwl.aero

Postal address: Cardiff Airport, Vale Of Glamorgan, CF62 3BD.

3

Dec

Latest news:

TUI UK launches new route for winter 2020 from Cardiff Airport Arrow

Flights to Egypt return...

1

Dec

Latest news:

Rhys Owen joins Cardiff Airport as Director of Human Resources Arrow

Cardiff Airport has appointed Rhys Owen as Director of HR,...

25

Nov

Latest news:

Cardiff Airport welcomes disabled pilots Arrow

A new partnership with Aerobility...

22

Nov

Latest news:

Cardiff Airport announces charity of the year Arrow

Cardiff Airport is delighted to announce Velindre Cancer Centre as its chosen charity of the year for 2020/21.

19

Nov

Latest news:

Cardiff Sunday flights added to Newcastle and Aberdeen Arrow

From January 2020, passengers can fly on Sundays to Newcastle and Aberdeen with Flybe franchise partner Eastern Airways.

18

Nov

Latest news:

National airport for Wales to take over passenger services operations at Anglesey Airport Arrow

A new agreement between Cardiff Airport and Isle of Anglesey County Council will see Cardiff Airport taking over passenger services operations at ...

8

Nov

Latest news:

Solar PV Farm to be installed at Cardiff Airport Arrow

A joint agreement with Cardiff Airport and a local renewable energy developer will see the installation of a brand new Solar PV Farm on the airport ...

4

Nov

Latest news:

Airline announces return of Wales link to Aberdeen Arrow

Eastern Airways is re-introducing a Flybe franchise service linking Cardiff with Aberdeen.

1

Nov

Latest news:

Cardiff Airport joins The Sunflower Lanyard Scheme to support customers with hidden disabilities Arrow

Cardiff Airport has joined The Sunflower Lanyard Scheme, a widely recognised initiative that represents an awareness and commitment to supporting ...

22

Oct

Latest news:

TUI launches additional 30,000 seats for summer 2020 from Cardiff Airport Arrow

30,000 extra seats go on sale today from Cardiff Airport.

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