Special assistance
Live flight information
Masterplan
Cymraeg
Main Menu
Destinations
Car Parking
Book Your Trip
At the Airport
To & From
Book Your Trip
Car Parking
Executive lounge
Winter Flight Schedule
Summer Flight Schedule
Airlines and operators
"
Have we made your day?
Name
Email
Age group
[Please select]
0-18
19-34
35-54
55-74
75+
Gender
[Please select]
Male
Female
How did you travel to the airport
[Please select]
Own transport
Dropped off by friend/relative
Taxi
Hire car
Cardiff Airport express bus service
Train
Where did you fly to
What was your flight number (if you can remember it)
Did you fly for business or leisure
Business
Leisure
Before this trip, when did you last travel from Cardiff Airport
[Please select]
This was my first trip
Within the last 3 months
Within the last 6 months
Last year
Longer than a year ago
Including this trip, how many return trips have you made from Cardiff Airport in the last 12 months
[Please select]
1-2
3-4
5-6
7-10
11-20
21+
During your experience at the airport did you feel like customer service had been improved
1 (Not improved at all)
2
3
4
5 (Strongly improved)
Were Cardiff Airport staff friendly and helpful
Yes
No
Poor
Fair
Good
V.good
Excellent
Car park accessibility and signage
Car park shuttle bus service
Drop off / pick up procedures
Baggage trolley facilities
Appearance and cleanliness of the terminal building
Standard of service at check-in
Special assistance provision
Experience in security
Standard of service at food and beverage outlets
Standard and variety of products at food and beverage outlets
Standard of service in shops
Standard and variety of products in shops
Cash point facilities
Comfort and quality of seating
Executive lounge facilities
Baby and children's facilities
Wifi access
Car hire provision
Taxi facilities
Public transport
Tourist information
Overall, how would you rate your customer journey at Cardiff Airport
1 (Poor)
2
3
4
5 (Excellent)
Additional comments
Have you found the information you were looking for on the website today
Yes
No
How would you rate the new website
1 (Poor)
2
3
4
5 (Excellent)
Additional comments about our new website
We will occasionally use your contact information to send specific Cardiff Airport news, information and offers. Your data will not be shared with a third party.
By ticking this box you are agreeing to receive marketing communications and news updates from Cardiff Airport. You can unsubscribe at any time.
Submit
×
